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Terms and Conditions of Design and Print Services.

The terms "us" "we" "our" "ours" refers to The Printing Box.
The term "you" "your" "client" "buyer" "purchaser" rerers to you, the customer.


  • Once art work has been approved it cannot be revised further.
  • You are responsible for supplying all images, logos, text and other componants you require on your design. If you require us to source images and / or provide content writing this WILL incur further charges.
  • By agreeing to a design service you are agreeing to purchase the corresponding print service, except for when you request an independant design service, which will incur further charges.
  • Full payment for BOTH the design and print services must be received before work can start on your design.
  • All art work designed by The Printing Box, including any proofs sent out by The Printing Box, remains the property of The Printing Box until such a time as you purchase the final product.
  • The Printing Box reserves the right to refuse to design any item with content that is deemed inappropriate by any party.
  • By sending The Printing Box an image, logo or line of text for use in a design you agree that you are the owner of the content. The Printing Box reserves the right to ask for proof of ownership before we will use the content in any design or print.
  • Any content sent to The Printing Box will remain the property of the sender, except for where the content is "publicly owned" and therefor has no ownership. The Printing Box cannot reproduce it without your prior consent, however by sending us content you agree to let us store at least one copy in its original state and one copy incorporated in each design for a term of 12 months from the date of receiving by The Printing Box. You can then apply in writing to have them removed. The content will be removed within 7 days from the receipt of the request. The Printing Box does not need to inform you when the files have been removed.
  • Any artwork removed from our system at the request of the client WILL need to be redesigned (incuring a new design cost) before it can be printed. 
  • The Printing Box will store any artwork it designs for a term of 12 months from completion, after which we reserve the right to remove it, without your consent.
  • You can have artwork reproduced at any time during the 12 month holding period AFTER  this if you require art work printed you may be required to pay for any re-designing.
  • If The Printing Box logo and / or name is used in your art work (by means of a sponsership discount or by any other means) then that remains the sole property of The Printing Box, and MUST not be reproduced in any way without our full prior consent in writing.
  • The Printing Box reserves the right to refuse any work at any time, no reason needs to be given.
  • The Printing Box reserves the right to discontinue work on any design, at any time. No reason needs to be given. In this instance a FULL refund will be given, except where the client is in breech of these terms or any other terms specified by The Printing Box, then No refund will be given.
  • Quotes are valid for 28 days.
  • If you have purchased a design service package and wish to cancel that service before completion for any reason - you may do so but NO refund will be given. The date of cancellation will be refered to as your completion date regardless of the stage of your artwork.
  • The Printing Box can provide a completion estimate date, however we cannot guarantee completion by any date.
  • The customer is responsible for accepting any proof of art work designed by The Printing Box. This includes, but is not limited to, spelling, font, colour, positioning and sizes. Proofs must be accepted before artwork is sent to print. 
  • The Printing Box will not be liable in any way for any losses or damges caused by any mistakes in artwork that has been proofed and accepted by the customer.
  • We may contact you by e-mail, telephone or by post, at our discretion.
  • By purchasing and paying for an item you agree to these terms and conditions AND any other terms and conditions specified by The Printing Box at the time of purchase.

 





 

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